Effective Date: July 09, 2026
Luxelume India Pvt. Ltd. (“Luxelume India”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of our customers, website visitors, business partners, dealers, distributors, and all users who interact with our website and services.
This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information when you visit our website, submit an enquiry, request a quotation, purchase our products or services, or otherwise communicate with us.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
We may collect the following categories of information:
We collect information directly from you and automatically through our website.
Information may be collected when you:
Your information helps us:
Our website uses cookies and similar technologies to improve your browsing experience. Cookies help us understand visitor behaviour, remember preferences, enhance website functionality, and measure website performance.
Cookies may include:
Most web browsers allow you to control or disable cookies through browser settings. Please note that disabling cookies may affect certain website features and functionality.
We may use trusted analytics services such as Google Analytics and similar technologies to understand website traffic, visitor behaviour, device information, referral sources, and overall website performance.
These tools may collect anonymous information including IP address, browser type, operating system, pages visited, and session duration. This information is used solely to improve our products, services, and website experience.
With your consent where required, we may send:
You may unsubscribe from promotional communications at any time using the unsubscribe link included in our emails or by contacting us directly.
If you purchase products or services from Luxelume India Pvt. Ltd., payments may be processed through trusted third-party payment gateways.
We do not store complete debit card, credit card, UPI credentials, or banking passwords on our servers.
Payment service providers may securely collect information necessary to process your transaction in accordance with their own privacy policies.
We do not sell or rent your personal information.
Your information may be shared only when necessary with:
All such parties are expected to use your information only for authorized business purposes and maintain appropriate confidentiality.
We implement reasonable administrative, technical, and organizational security measures designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Our security practices include:
Although we strive to protect your information, no method of electronic transmission or storage is completely secure.
Where customer accounts are available, your account may store your order history, quotations, saved information, and communication preferences.
You are responsible for maintaining the confidentiality of your login credentials and should notify us immediately if you suspect unauthorized access.
We retain personal information only for as long as reasonably necessary to provide our services, fulfil contractual obligations, comply with legal requirements, resolve disputes, or enforce our agreements.
Subject to applicable laws, you may have the right to:
To exercise any of these rights, please contact us using the details provided below.
Our website and services are intended for individuals who are legally capable of entering into contracts and are not directed toward children.
We do not knowingly collect personal information from children. If such information comes to our attention, we will take reasonable steps to remove it.
Our website may contain links to third-party websites, social media platforms, or external services.
We are not responsible for the privacy practices or content of these external websites. Users are encouraged to review the privacy policies of any third-party websites they visit.
Where necessary, information may be processed or stored using trusted service providers located in different jurisdictions. Appropriate safeguards will be implemented where reasonably applicable.
Luxelume India Pvt. Ltd. reserves the right to modify or update this Privacy Policy at any time to reflect changes in business practices, legal requirements, or website functionality.
The latest version will always be available on this page along with the revised effective date. Your continued use of the website after any updates constitutes acceptance of the revised Privacy Policy.
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Luxelume India Pvt. Ltd.
Spectrum Metro Mall
Sector 75
Noida – 201310
Uttar Pradesh, India
Phone: +91 97735 77917
Email: info@luxelumeindia.com
Thank you for trusting Luxelume India Pvt. Ltd.. We value your privacy and are committed to protecting your personal information while delivering high-quality renewable energy solutions and exceptional customer service.
