Welcome to the website of Luxelume India Pvt Ltd. These Terms of Service (“Terms”) govern your access to and use of our website, products, services, and related content. By accessing, browsing, or using this website, placing an inquiry, or purchasing any product or service from us, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms. If you do not agree with any part of these Terms, please refrain from using this website.
These Terms apply to all visitors, customers, business partners, contractors, and other users of this website. Please read them carefully before using our services.
By accessing or using this website, you agree to comply with these Terms of Service, our Privacy Policy, Refund Policy, Shipping Policy, and any additional policies published on this website. These documents collectively govern your relationship with Luxelume India Pvt Ltd.
Your continued use of this website after any updates or modifications to these Terms constitutes your acceptance of the revised Terms.
You must be at least 18 years of age or have the legal capacity to enter into a binding agreement under applicable Indian laws to use this website or purchase our products and services.
By using this website, you confirm that all information provided by you is accurate, complete, and up to date. We reserve the right to suspend or terminate access if any information is found to be false, misleading, or fraudulent.
Luxelume India Pvt Ltd offers renewable energy solutions including, but not limited to, solar panels, rooftop solar systems, commercial and industrial solar projects, solar inverters, battery energy storage systems (BESS), EV charging solutions, solar accessories, engineering, procurement and construction (EPC) services, installation, maintenance, and related consulting services.
Product specifications, photographs, technical information, pricing, availability, and service descriptions are provided for general informational purposes only. Actual products may vary slightly depending on manufacturer updates, production batches, or project requirements.
We reserve the right to modify, discontinue, or replace any product or service without prior notice.
We strive to ensure that all pricing and product information displayed on our website is accurate. However, typographical errors, pricing inaccuracies, or technical mistakes may occasionally occur.
Prices are subject to change without prior notice. Product availability depends upon inventory levels, manufacturer supply, logistics, and other commercial factors.
We reserve the right to correct pricing errors and cancel orders placed using incorrect pricing.
Submitting an order or inquiry through our website does not guarantee acceptance. Every order is subject to verification, product availability, payment confirmation, technical feasibility, and internal approval.
We reserve the right to reject or cancel any order for reasons including but not limited to:
If payment has already been received for a cancelled order, any eligible refund will be processed in accordance with our Refund Policy.
Payments must be made using the payment methods made available on our website or as agreed during project execution.
By completing a payment, you represent that you are authorized to use the selected payment method.
Luxelume India Pvt Ltd reserves the right to suspend or cancel any transaction suspected to involve unauthorized, fraudulent, or illegal activity.
You agree to provide accurate billing, contact, GST (if applicable), and payment information for all purchases.
You are responsible for promptly updating any changes to your billing details, email address, phone number, or company information to ensure uninterrupted communication and service.
If any part of our website requires account registration, you are responsible for maintaining the confidentiality of your login credentials.
You agree to notify us immediately if you suspect unauthorized access to your account. We shall not be liable for losses resulting from failure to maintain account security.
Estimated delivery timelines provided on our website or quotations are indicative only.
Actual delivery schedules may vary due to manufacturing delays, transportation issues, weather conditions, government regulations, force majeure events, or other circumstances beyond our reasonable control.
Project installation schedules are also subject to site readiness, customer approvals, utility permissions, and local regulatory requirements.
Orders may be cancelled only in accordance with our cancellation policies and before processing, dispatch, manufacturing, or installation has commenced.
Customized solar systems, engineered projects, made-to-order equipment, and specially procured materials may not be eligible for cancellation after confirmation.
Returns and refunds are governed by our separate Refund Policy.
Eligible returns must satisfy the conditions outlined in that policy, including applicable timelines, product condition, inspection requirements, and documentation.
Shipping charges, installation costs, customization charges, and other non-refundable fees may not be eligible for reimbursement where applicable.
Manufacturer warranties applicable to individual products shall continue to remain the responsibility of the respective manufacturers wherever applicable.
Except where expressly stated, Luxelume India Pvt Ltd makes no additional warranties, whether express or implied, including warranties relating to merchantability, fitness for a particular purpose, uninterrupted website availability, or complete accuracy of information.
To the maximum extent permitted under applicable law, Luxelume India Pvt Ltd shall not be liable for indirect, incidental, consequential, punitive, or special damages arising from the use of this website, delays in delivery, technical failures, business interruption, data loss, or inability to use our products or services.
Our total liability arising from any claim shall not exceed the amount paid by the customer for the specific product or service giving rise to such claim, unless otherwise required by applicable law.
By using this website, you agree not to:
All content available on this website, including logos, trademarks, product photographs, videos, graphics, icons, brochures, technical documents, downloadable materials, software, designs, layouts, and written content, is the exclusive intellectual property of Luxelume India Pvt Ltd unless otherwise stated.
No material from this website may be copied, reproduced, modified, distributed, published, transmitted, or used for commercial purposes without prior written permission.
This website may contain links to third-party websites for your convenience.
Luxelume India Pvt Ltd does not control, endorse, or assume responsibility for the content, privacy practices, products, or services offered by third-party websites. Accessing such websites is entirely at your own risk.
We make every reasonable effort to ensure that the information published on this website is accurate, complete, and current.
However, errors, omissions, outdated specifications, pricing inaccuracies, or typographical mistakes may occasionally occur. We reserve the right to correct such information without prior notice.
Promotional campaigns, discounts, coupon codes, cashback offers, and limited-time offers are subject to specific terms and conditions.
Unless expressly stated otherwise:
If you submit reviews, testimonials, feedback, suggestions, comments, photographs, or other content, you grant Luxelume India Pvt Ltd a non-exclusive, royalty-free right to use, reproduce, publish, or display such content for marketing, promotional, or business purposes.
We reserve the right to remove content that is unlawful, offensive, misleading, defamatory, or otherwise inappropriate.
Your personal information is collected, processed, stored, and protected in accordance with our Privacy Policy.
By using this website, you consent to the collection and processing of your information as described in that policy.
We strive to maintain continuous website availability. However, access may occasionally be interrupted due to scheduled maintenance, software updates, hardware failures, cybersecurity incidents, internet disruptions, or unforeseen technical issues.
We do not guarantee uninterrupted access at all times.
Luxelume India Pvt Ltd shall not be liable for any delay or failure in performance resulting from circumstances beyond its reasonable control, including natural disasters, floods, earthquakes, fire, war, terrorism, government restrictions, pandemics, labor disputes, transportation failures, internet outages, utility interruptions, or supply chain disruptions.
You agree to indemnify, defend, and hold harmless Luxelume India Pvt Ltd, its directors, employees, affiliates, partners, contractors, and representatives from any claims, liabilities, damages, losses, expenses, or legal costs arising out of your misuse of this website, breach of these Terms, or violation of applicable laws.
These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of India.
Any dispute arising out of or relating to these Terms, the use of this website, or any products or services provided by Luxelume India Pvt Ltd shall be subject to the exclusive jurisdiction of the competent courts located in Noida, Uttar Pradesh, India.
Luxelume India Pvt Ltd reserves the right to modify, revise, update, or replace these Terms of Service at any time without prior notice.
Updated versions will be published on this page with a revised “Last Updated” date. Continued use of this website following any changes constitutes your acceptance of the revised Terms.
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Luxelume India Pvt. Ltd.
Spectrum Metro Mall
Sector 75
Noida – 201310
Uttar Pradesh, India
Phone: +91 97735 77917
Email: info@luxelumeindia.com
